Refund Policy

​At Great Massage and Facial Spa, we value our clients and strive to provide exceptional service. Please review our refund policy carefully.

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All services provided are non-refundable once they have been rendered. If you are not satisfied with your service, please notify us before leaving the spa so we can address your concerns promptly.

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Appointment Cancellations:

• Appointments must be canceled or rescheduled at least 24 hours in advance to avoid a cancellation fee.

• Late cancellations or no-shows may be subject to a charge of up to the full service amount.

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Gift Cards and Packages:

• Gift cards and prepaid packages are non-refundable and cannot be exchanged for cash.

• Gift cards have no cash value and must be presented at the time of service.

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Late Arrivals:

• Late arrivals may result in a shortened service time to avoid delaying other appointments, with the full service fee still applying.

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We reserve the right to modify this refund policy at any time. Any changes will be posted on this page.

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If you have questions about this policy, please contact us directly.